Retired Chicago Police Association

LIBRARY MONITOR JOB DESCRIPTION
Description
This is a part time position involving direct public service and primarily responsible for monitoring patron activity in accordance with library policies. Work is performed under the general supervision of the Library Director. May receive direction from the Librarian in Charge
Job Responsibilities
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Monitor the activity of library users, maintain order, prevent disturbances and resolve discipline problems that occur within the library or its grounds
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Enforces the Evergreen Park Public Library Code of Conduct
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Circulate throughout the public areas of the library, inside and out, at designated intervals
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Be aware of potential trouble spots or individuals
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Exhibit welcoming behavior and answer directional questions
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Communicate, interact, and work cooperatively and non-judgmentally with people of all ages, ethnicity, and educational backgrounds utilizing appropriate customer service and interpersonal skills
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Maintain an atmosphere that is conducive to library use
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Analyze situations, assess the degree of seriousness and respond appropriately following established library policies and procedures
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Assist and support with individual behavior management
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Complete and file incident report forms, if warranted
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Telephone police and emergency services as needed
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Look for and report acts of vandalism to the facility, restrooms, library materials, fixtures, outer facility, and grounds
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Refer questions and problems to the appropriate party
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Assist with general neatness of the library
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Clear and salt the walkways when necessary
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Other duties as assigned
Job Knowledge and Abilities
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Flexibility in job tasks
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Maintain temper and control
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Work well under pressure
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Ability to exercise good judgment in making decisions and referrals
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Ability to differentiate between high spirits and real troublemaking
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Exercise initiative and discretion
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Project a firm, competent image to the public
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Communicate orally and in writing in English
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Must be able to stand for long periods of time
Education and Related Work Experience
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Security, education or pertinent background to enforce discipline
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High school diploma or equivalent
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Experience working with young people preferred
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Must be a minimum of 21 years old
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Must provide own transportation

RETURN APPLICATION FOR EMPLOYMENT TO:
Nicki Seidl, Director  Evergreen Park Public Library  9400 S. Troy Av  Evergreen Park, IL 60805 Phone: 708.422.8522  Fax: 708.422.8665  E-mail: seidln@hotmail.com
APPLICATION FOR EMPLOYMENT
Pre-Employment Questionnaire/Equal Opportunity Employer
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Position Desired
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